|
|
Installation quion:
Installation failure of drive or hardware
A. Make sure that the hard disk has a free space of at least 50 MB.
B. Close all the other programs before installing the drives.
Use Issue
Insert the modem with SIM/UIM card into the PC
card slot, it can run software, data card LCD
light is working, but status light doesn’t work?
Status light function: When the modem with
SIM/UIM card detect network, and login
successfully, it will flash each second. If you
don’t login your SIM card in local provider, the
software will inform you defect SIM/UIM card,
but the statue light don’t flash. Please replace
SIM/UIM card or login in local
Insert SIM/UIM card and set successfully, my
GPRS/CDMA data card still connect with GPRS/CDMA
network?
At first, Check whether the SIM/UIM Card has
been inserted into the SIM/UIM Card holder and
ensure the SIM/UIM Card is installed in the
right direction.
The second, please ensure it is an active
GPRS/CDMA account SIM/UIM card
After confirm the above two points, it still
can’t connect with network, please try it in
another environment
My GPRS/CDMA data card connect with computer
successfully, but can't connect with internet.
The first, please confirm that when you insert
GPRS/CDMA data card, you had installed driver,
The second, before you use new version driver,
please confirm that you had uninstalled old
version driver (please refer to uninstall
instruction)
The third, please confirm that the driver was
installed successfully (No Yellow"? other
device"or “! Unknown device”)；
At last, please check if the attribute setting
of connection is normal at dial up network
Dial up issue
MODEM’ hardware failure
Problem: Checking portable computers. Most
portable computers would be configured with one
MODEM. When use the product dialing, information
will be transferred to portable computers’
modem.
Resolution: Prohibit using the modem of portable
computer.
No dialing sound
Problem: Inserting incorrect card into the
products or card has been inserted incorrectly
Resolution: Insert opening network service card?
No
reflection of the distant clients
Problem: client end is busy or the signal is not
intensive enough
Resolutions: redialing or dialing in another
environment
No reflection of the distant computer
Problem: Invalid card
Resolution: Insert an active GPRS/CDMA account
SIM/UIM card |
